Skills & Competencies for Parking Attendant

Parking Attendant job profile

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JOB SUMMARY for Parking Attendant

Distributes tickets to customers and collects payments in a parking facility.

JOB RESPONSIBILITIES for Parking Attendant

Directs customers to appropriate parking spaces. May park and retrieve automobiles in a full-service parking lot or garage. Greets guests and ensures timely service.

Parking Attendant SALARY RANGE

BASE 50%
$34,459
TOTAL 50%
$34,459
Job Level
A01
Job Code
SC16000548
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Parking Attendant Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Parking Attendant skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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3 general skills or competencies (Job family competencies) for Parking Attendant

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Lists the factors that influence customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Performs customer follow-up to complete all service requests on time.
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Level 3 Behaviors
(Moderate Experience)
Uses key performance indicators (KPIs) to measure goals for customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Trains and guides teams on the methods and formulas used to measure customer satisfaction data.
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Level 5 Behaviors
(Mastery)
Promotes interdepartmental collaboration to achieve service level agreements (SLA).
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Supports the execution of hazard isolation SOPs to ensure safe business operations.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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3 Parking Attendant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Parking Attendant
Proficiency Level - 4
5 Competency for - Parking Attendant
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Parking Attendant

1 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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2 Core Competencies – Maintaining Focus
Proficiency Level -2
Skill definition-Concentrating on a single task and bringing ideas and responsibilities to completion.
Level 1 Behaviors
(General Familiarity)
Describes the patterns of behavior in maintaining focus.
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Level 2 Behaviors
(Light Experience)
Creates a to-do list and accommodates priorities.
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Level 3 Behaviors
(Moderate Experience)
Encourages others to take a rest to renew their ability to focus.
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Level 4 Behaviors
(Extensive Experience)
Encourages team engagement in physical activities to improve memory capacity.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced methods to improve concentration.
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3 Parking Attendant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Parking Attendant
Proficiency Level - 4
5 Competency for - Parking Attendant
Proficiency Level - 5

Summary of Parking Attendant skills and competencies

There are 0 hard skills for Parking Attendant.
3 general skills for Parking Attendant, Customer Satisfaction, Safety Policies and Procedures, Facilities Management.
7 soft skills for Parking Attendant, Attention to Detail, Maintaining Focus, Honesty And Integrity, etc.
While the list totals 10 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Parking Attendant, he or she needs to be proficient in Attention to Detail, be proficient in Maintaining Focus, and be proficient in Honesty And Integrity.

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